This Refund Policy outlines the terms and conditions for refunds related to the subscription and usage of BookMeFy’s booking software (Service). By subscribing to or using the Service, you agree to this Refund Policy.

1. Subscription Fees

   1.1. Subscription fees for the Service are billed in advance on a monthly or annual basis, as selected by the user.

   1.2. All fees are non-refundable except as outlined in this policy.

2. Cancellation Policy

   2.1. Users may cancel their subscription at any time through their account settings.

   2.2. Cancellations will take effect at the end of the current billing period, and no further charges will be made.

3. Refund Eligibility

   3.1. Refunds are not provided for partial months of service, upgrade/downgrade refunds, or for unused months with an open account.

   3.2. In the event of a service outage or technical failure caused by BookMeFy that exceeds 48 hours, users may request a prorated refund for the affected period.

4. Refund Process

   4.1. To request a refund, users must contact our support team at support@bookmefy.com with evidence of the issue.

   4.2. Approved refunds will be processed within 7-10 business days to the original payment method.

5. Modifications to Service

   5.1. If BookMeFy makes significant changes to the Service that adversely affect its functionality, users may be eligible for a refund upon request.